Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Services if that information is necessary to provide you with the Service.
SUNCOMM processes Personal Data for the following purposes and based on the following legal grounds:
Your consent is required for the processing of certain data. In these events we will inform you expressly about the situation and provide you with the opportunity to allow us to process this data.
In these cases we will inform you about the purpose of the data processing and about your right of revocation.
We store personal data only to the extent required to fulfill the purpose. The storage period depends on legal requirements and the duration of the contractual relationship.
Should the data no longer be used, it will be anonymized and/or deleted in accordance with legal regulations.
Should you wish to have your data deleted, please note that we are able to block your data immediately but for legal reasons or due to technical restrictions it may take up to 180 days to permanently delete your data from the live systems.
Further, please note that after the confirmation of your deletion request it is not possible to restore your data.
We may also use web beacons. Web beacons allow us to understand if a certain page of the Website was visited or if an email was opened or if advertising banners on other websites were effective.
In addition, we use the following third-party tools for marketing purposes and to make your visit to our websites or the use of our products/services more user-friendly. The analytical tools include Google Analytics 360 etc.
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in conjunction with our Website. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Website and you may not be able to access or use some or all areas and functionalities of the Website.
SUNCOMM uses your Personal Data and usage information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, customer service, internal business processes, marketing, including contests and sweepstakes, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:
SUNCOMM DOES NOT SELL OR RENT YOUR PERSONAL DATA TO ANY THIRD PARTIES WHATSOEVER.
We also may share Personal Information with our service providers who perform services on our behalf based on our instructions and in compliance with appropriate confidentiality and security measures. Examples of services include: processing of orders and credit card transactions, sending marketing communications, sharing your email address to assist us with sales-related efforts or post-sales support, and providing customer support.
We may share information for legal reasons. We will share Personal Information with companies, organizations or individuals outside of SUNCOMM if we have a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
If you participate in a discussion forum, local communities, or chat room on a SUNCOMM website, you should be aware that the information you provide there (i.e. your public profile) will be made broadly available to others, and could be used to contact you, send you unsolicited messages, or for purposes neither SUNCOMM nor you have control over. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. SUNCOMM is not responsible for the Personal Information or any other information you choose to submit in these forums. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
We also take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it or when you request its deletion, unless we are allowed or required by law to keep the information for a longer period. We complete periodic reviews of our databases, and have established time limits for certain data deletion, considering the type of services provided in the context of the Products and Services, the length of our relationship with you, mandatory retention periods, and the statute of limitations.
You have the following rights in connection with your personal data, subject to possible legal restrictions:
Using the Products/Services, you can access and edit your own personal information provided to us. The information that you can access through the Products/Services may change for the change of Products/Services. When you change information or delete your account, we may maintain a copy of the original information in our records. Because the original information may be still necessary to fulfill the purposes outlined in this Policy. Also, it is also permitted by applicable law. Additionally, we may use any anonymized or aggregated data that is derived from your personal information after you update or delete it. However, we will not do so in a way to personally identify you.
In addition, the third parties may also integrate SUNCOMM Products and Services into their products and services. We are NOT responsible for this integration.
If you are located in the European Economic Area (“EEA”), we process your Personal Information for the purposes listed under 3above based on the following legal grounds:
We comply with applicable legal requirements providing adequate safeguards for the transfer of Personal Information to countries other than the country where you are located. In particular, we use contractual protections for the transfer of Personal Information to third parties, such as the European Commission’s Standard Contractual Clauses. You may contact us as specified below to obtain a copy of such document.
You have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked or deleted, as appropriate, or to exercise your right to data portability to easily transfer your Personal Information to another company. Those rights may be limited in some circumstances by local law requirements. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.
In addition, if we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.
SUNCOMM is the entity responsible for the processing of your Personal Information, and you may exercise your rights to your Personal Information by emailing us at: firstname.lastname@example.org.
Our Products and Services are meant for adults. We do not introduce children under the age of 16 without parental consent to set up SUNCOMM accounts on purpose. If you believe that we may have collected Personal Information from someone under 16, please let us know with the methods described in the Contact Us section and we will delete such information from our records.
EXCEPT WHERE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL SUNCOMM BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF SUNCOMM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF SUNCOMM USE OF THE PERSONAL DATA OF ANY THIRD PARTY PROVIDED BY YOU AND/OR YOUR COMPANY. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
In some jurisdictions, some of the foregoing limitations may not apply.